Frequently Asked Questions

(FAQs)

How does therapy work?

At GHTC, we offer virtual therapy sessions. You will need internet access via your mobile device or a computer. If you are a new patient, you will log into the patient portal and select telehealth at the beginning of your intake appointment. If you are an established patient, your therapist may utilize zoom or the patient portal for virtual sessions.

Most insurances cover the costs of Audio only sessions. However, you have the option to choose Video and Audio sessions as well.

Does my insurance cover the costs of therapy?

Medicaid typically covers 100% of the cost of therapy. Commercial insurance companies may require you to pay a co-pay of $15, $25, $30, or $40. Other insurance companies may require you to pay your deductible in full before they pay any portion of your therapy session. In this case, you are 100% responsible for each session until you meet your deductible.

What insurance does GHTC accept?

Aetna, Blue Cross Blue Shield, Regence BlueCross BlueShield, United Healthcare, Multiplan, Meritain, Humana, Cigna/Ever north, Louisiana Healthcare Connections, Healthy Blue, Amerihealth Caritas, Aetna Better Health, Humana Healthy Horizons, United Healthcare - Medicaid, Texas Fee-for-Service Medicaid, and out-of-network provider.

How does out-of-network coverage work?

If the therapist you choose is not in network with your insurance, but you have out-of-network coverage, your insurance will cover a large portion of your therapy session. Ask your insurance company if you have out-of-network benefits.

Does it matter which state I live in?

GHTC is licensed in Louisiana, Alabama, Texas, Oregon, and Nevada. If you reside in any of these states, we can help you!

How can I get the most out of therapy?

Be consistent. Meet weekly. Be open and honest. Apply the skills learned in therapy sessions to your daily life.

Does GHTC provide in-person sessions?

No. We do not provide in-person sessions. We only offer virtual, telehealth appointments.

How can therapy help me?

Therapy can help you…

  • Resolve conflicts with your partner or someone else in your life.

  • Cope with major life changes such as a crisis, divorce, the death of a loved one, the loss of a job, terminal illness, etc.

  • Relieve anxiety or stress due to work or other situations.

  • Learn to manage unhealthy reactions such as road rage or passive-aggressive behavior.

  • Come to terms with an ongoing or serious physical health problem such as diabetes, cancer or long-term (chronic) pain.

  • Recover from physical or sexual abuse or witnessing violence.

  • Cope with sexual problems whether they are due to a physical or psychological cause.

  • Sleep better if you have trouble getting to sleep or staying asleep (insomnia).